Frequently Asked Questions
Everything you need to know about our fresh, chef-prepared meals.
How are the meals delivered to my home?
All FoodSt meals are delivered in insulated, recyclable boxes with gel ice packs to ensure your food stays at a safe, chilled temperature for up to 8 hours after delivery.
Where can I find the nutritional information for each dish?
Detailed nutritional facts, including calorie counts, macronutrients, and a full list of ingredients, are available on each individual product page and printed on the meal labels.
Do you offer options for specific dietary requirements?
Yes, we cater to various lifestyles including vegetarian, vegan, gluten-free, and dairy-free. You can use our website filters to browse meals that fit your specific dietary needs.
What is your order cutoff time for weekly delivery?
To receive your meals by the upcoming weekend, please place your order by 11:59 PM every Wednesday. Orders placed after this time will be scheduled for the following week.
Can I skip a week or cancel my subscription?
Absolutely. You have full control over your subscription through your account dashboard. You can skip a week, pause, or cancel at any time before your weekly billing cycle.
What should I do if there is an issue with my order?
Customer satisfaction is our priority. If your order is damaged or incorrect, please contact our support team within 24 hours of delivery with a photo of the issue for a full refund or replacement.