Returns & Exchanges
At FoodSt, we take pride in the quality of our home-cooked meals; however, due to the perishable nature of our products, we cannot accept returns for change of mind. If your order arrives damaged or incorrect, please contact us within 24 hours so we can make it right.
Document the Issue
Take clear photos of the packaging, labels, and the specific concern with the meal immediately upon arrival.
Contact Support
Email our customer care team at [email protected] with your order number and the photos attached.
Assessment
Our quality control team will review your claim within 48 hours to determine if a refund or credit is applicable.
Resolution
Once approved, we will issue a replacement meal or a full credit to your FoodSt account for future use.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing